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Autopilot vs BigChange
BigChange fits UK operations running 10 to 100+ vehicles that want job management and live fleet tracking in one contract. Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
The BigChange alternative built for small crews
The numbers that decide it, side by side.
| Comparison point |  |  BigChange |
|---|---|---|
| Starting price | $49/mo flat | Quote-based; ~£69.95/user/mo reported |
| Team members included | 1, 5, or 10 by plan | Priced per user |
| Free trial | 2 weeks, no card required | None advertised |
| Onboarding fee | $0 | Not published |
| Contract | Month to month, cancel anytime | Reviewers report multi-year minimums |
| AI receptionist | Full Throttle, $149/mo | Not offered |
| Full business phone system | Full Throttle, $149/mo | Not offered |
| Support | Human support chat, no ticket queue | Not published |
Last updated July 2026. BigChange details are based on publicly available information; verify with BigChange.
Who is BigChange?
BigChange is a UK platform, now branded BigChange Lightning, that combines job management with live vehicle tracking. It grew out of Leeds, took a £75 million investment from Great Hill Partners in 2021, and was acquired by Simpro Group in October 2024. More than 2,200 companies run on it, mostly UK field service and transport fleets, and its Capterra rating sits at 4.5 across a large review base. The fleet side is the real differentiator: live tracking, routing, and vehicle checks tied directly to the job board.
Pricing is quote-based on its own site. Third parties report per-user tiers starting around £69.95 per user per month and rising to roughly £99.95, and reviewers have reported long minimum contracts, in some cases up to five years, with early exit requiring the remaining balance. There is no advertised free trial. The recent Lightning rebrand adds AI agents for back-office automation and business intelligence, though nothing that answers phone calls.
For a UK fleet operation that wants trackers in every van and one throat to choke, BigChange is a credible pick. For a small crew, per-user pricing near £70 a head on a long contract is a heavy way to get scheduling and invoicing.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | BigChange |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | No; AI agents for back-office automation |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | |
| Call recording & transcripts | Full Throttle ($149/mo) | Not advertised |
| AI call summaries | Full Throttle ($149/mo) | Not advertised |
| Two-way business texting | Crew and Full Throttle | SMS confirmations; two-way not advertised |
Scheduling & Jobs
| Comparison point | | BigChange |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | Customer booking app | |
| Estimates & quotes | ||
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play | iOS & Android |
Payments & Money
| Comparison point | | BigChange |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | Not advertised | |
| QuickBooks sync | Full Throttle ($149/mo) | Not advertised; Xero and Sage sync |
| Price book | Not advertised | |
| Customer tipping | Not advertised |
Marketing & Growth
| Comparison point | | BigChange |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | Not advertised |
| SMS blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Email blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Automated marketing sequences | Full Throttle ($149/mo) | Automated confirmations only |
| Google Ads tracking | Full Throttle ($149/mo) | Not advertised |
Where BigChange goes deeper
| Comparison point | | BigChange |
|---|---|---|
| Live vehicle & fleet tracking | ||
| Business intelligence dashboards |
An honest comparison cuts both ways. If these are must-haves for your business today, BigChange earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
BigChange
- All plansQuote-based
Per user; third parties report ~£69.95 to £99.95/user/mo
BigChange does not publish pricing. Third parties report per-user tiers from roughly £69.95 to £99.95 per user per month, and reviewers have reported minimum contracts of up to five years. A 10-person operation can expect several hundred pounds a month.
Last updated July 2026. BigChange details are based on publicly available information; verify with BigChange.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose BigChange if…
- You run a vehicle fleet in the UK and want live tracking wired into the same system as your jobs
- You have 10 to 100+ mobile workers and an operations manager to run the platform
- You want vehicle checks, routing, and driver behavior data alongside dispatch
- You are comfortable committing to a long contract in exchange for one integrated system
Choose Autopilot if…
- You want month-to-month at a flat $49 instead of a reported multi-year per-user contract
- You are in North America; BigChange's market and fleet ecosystem are UK-first
- You want a business phone with call recording, AI summaries, and an AI receptionist included
- You want built-in marketing: review funnels, SMS and email campaigns, and ad tracking
- You use QuickBooks; BigChange advertises Xero and Sage sync
Switching from BigChange takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of BigChange as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your BigChange account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs BigChange: your questions
The things owners actually ask before they switch.
Try the BigChange alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
More comparisons
BigChange is a trademark of BigChange. Autopilot is not affiliated with, sponsored by, or endorsed by BigChange. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.