vs
Autopilot vs PumpDocket
PumpDocket is a small, fair-priced dispatch tool for septic and grease operators, with 50-state trip-ticket compliance as its signature move. Autopilot is a broader home service CRM that adds the phone system, an AI receptionist, texting, and marketing on top of the basics.
The PumpDocket alternative built for growing service crews
The numbers that decide it, side by side.
| Comparison point |  |  PumpDocket |
|---|---|---|
| Starting price | $49/mo flat | $99/mo (1-3 trucks) |
| Team members included | 1, 5, or 10 by plan | None, unlimited team members |
| Free trial | 2 weeks, no card required | First month free |
| Onboarding fee | $0 | $0; white-glove import on higher plans |
| Contract | Month to month, cancel anytime | Month to month, cancel anytime |
| AI receptionist | Full Throttle, $149/mo | Not offered |
| Full business phone system | Full Throttle, $149/mo | Not included |
| Support | Human support chat, no ticket queue | Standard; priority on Team & Fleet plans |
Last updated July 2026. PumpDocket details are based on publicly available information; verify with PumpDocket.
Who is PumpDocket?
PumpDocket is dispatch and compliance software for liquid waste operators: septic pumpers, grease trap services, and portable unit routes. It is a small independent company, and the product shows a clear focus: a dispatch board, field closeout from any phone, invoicing with Stripe payments, e-signature proposals, a customer portal with self-service scheduling, and its headline feature, regulatory trip tickets and FOG manifests backed by jurisdiction profiles covering all 50 states.
Pricing is published and friendly: $99 a month for 1 to 3 trucks, $230 for 4 to 10, and $454 for 11 plus, all with unlimited team members and no per-user fees. The first month is free, there are no contracts, and higher plans add QuickBooks sync, recurring job reminders, and white-glove data import. It runs in the browser on any phone rather than through a native app.
For a pump truck operation whose biggest paperwork headache is staying audit-ready on trip tickets, PumpDocket solves a real problem at an honest price. What it does not have is a phone system, texting, or any marketing engine to grow the customer list.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Against PumpDocket, Autopilot concedes the trip tickets and wins the front office: a built-in phone with an AI receptionist, two-way texting, review requests, and marketing campaigns a dispatch tool never attempts.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | PumpDocket |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | |
| Call recording & transcripts | Full Throttle ($149/mo) | |
| AI call summaries | Full Throttle ($149/mo) | |
| Two-way business texting | Crew and Full Throttle | Not advertised |
Scheduling & Jobs
| Comparison point | | PumpDocket |
|---|---|---|
| Drag-and-drop scheduling & dispatch | Dispatch board | |
| Online booking | Customer portal self-scheduling | |
| Estimates & quotes | E-signature proposals | |
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play | Web app, no native app |
Payments & Money
| Comparison point | | PumpDocket |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | Not advertised | |
| QuickBooks sync | Full Throttle ($149/mo) | Team plan and up |
| Price book | Not published | |
| Customer tipping |
Marketing & Growth
| Comparison point | | PumpDocket |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | |
| SMS blast campaigns | Full Throttle ($149/mo) | |
| Email blast campaigns | Full Throttle ($149/mo) | |
| Automated marketing sequences | Full Throttle ($149/mo) | |
| Google Ads tracking | Full Throttle ($149/mo) |
Where PumpDocket goes deeper
| Comparison point | | PumpDocket |
|---|---|---|
| 50-state trip-ticket compliance | ||
| FOG manifests for grease work | ||
| Native iOS & Android crew app | 4.8 App Store / 4.9 Google Play |
An honest comparison cuts both ways. If these are must-haves for your business today, PumpDocket earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
PumpDocket
- Starter$99/mo
1-3 trucks, up to 75 active customers
- Team$230/mo
4-10 trucks, QuickBooks sync, trip tickets
- Fleet$454/mo
11+ trucks, bulk compliance exports
All PumpDocket plans include unlimited team members with no per-user fees. The first month is free and there are no contracts. The Starter plan caps you at 75 active customers.
Last updated July 2026. PumpDocket details are based on publicly available information; verify with PumpDocket.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose PumpDocket if…
- Trip-ticket and FOG-manifest compliance is your biggest operational headache
- You run a septic or grease route and want a dispatch board purpose-built for it
- You want cheap entry at $99 a month and a free first month with no contract
- You do not need texting, marketing, or a phone system from your software
Choose Autopilot if…
- You want a business phone with an AI receptionist answering while you are on a pump-out
- You want two-way texting with customers instead of phone tag from the truck
- You want to grow with review requests, SMS and email campaigns, and follow-up sequences
- You want a real iOS and Android crew app, rated 4.8 and 4.9, not just a browser tab
- Your work spans more trades than septic and you need one CRM for all of it
Switching from PumpDocket takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of PumpDocket as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your PumpDocket account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs PumpDocket: your questions
The things owners actually ask before they switch.
Try the PumpDocket alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
More comparisons
PumpDocket is a trademark of PumpDocket. Autopilot is not affiliated with, sponsored by, or endorsed by PumpDocket. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.