vsAutopilot vs ServCraft
ServCraft is a solid local choice for South African trades businesses that invoice in rand and sync to Sage. Autopilot is built for North American home service crews, with a business phone and AI receptionist included in one flat monthly price.
The ServCraft alternative built for North American crews
The numbers that decide it, side by side.
| Comparison point |  | ServCraft |
|---|---|---|
| Starting price | $49/mo flat | R349 per user/mo (excl. VAT) |
| Team members included | 1, 5, or 10 by plan | Yes, priced per user |
| Free trial | 2 weeks, no card required | 14 days, no card required |
| Onboarding fee | $0 | Not published |
| Contract | Month to month, cancel anytime | No contracts |
| AI receptionist | Full Throttle, $149/mo | Not offered |
| Full business phone system | Full Throttle, $149/mo | Not advertised |
| Support | Human support chat, no ticket queue | Not published |
Last updated July 2026. ServCraft details are based on publicly available information; verify with ServCraft.
Who is ServCraft?
ServCraft is a South African job management platform that bills itself as the number one job software made in SA. It covers the core of running a trades business: leads, quotes, job scheduling, custom forms, purchase orders, invoicing, inventory, and a customer portal, with an offline-capable mobile app for crews in the field.
Pricing is R349 per user per month (excluding VAT) on the Standard plan, with a custom plan for shops over 20 users. There is a 14-day free trial with no credit card and no contracts. Extras are metered: additional branches at R999 each, extra storage at R25 per GB, and SMS credits at R0.29 per message. Accounting sync covers Sage, Xero, and QuickBooks, which matters in its home market where Sage is the default.
If you run an electrical, solar, security, or plumbing business in South Africa, ServCraft speaks your language: rand pricing, local support, local accounting stacks. It does not advertise a built-in phone system, an AI receptionist, or marketing tools, and it is not aimed at the North American market.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Against ServCraft, the difference is geography and scope: Autopilot is built for North American crews and folds the phone, texting, AI receptionist, and marketing into one flat price instead of stopping at jobs and invoices.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | ServCraft |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | Not advertised |
| Call recording & transcripts | Full Throttle ($149/mo) | Not advertised |
| AI call summaries | Full Throttle ($149/mo) | |
| Two-way business texting | Crew and Full Throttle | SMS notifications (R0.29/message) |
Scheduling & Jobs
| Comparison point | | ServCraft |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | Customer portal, not self-serve booking | |
| Estimates & quotes | ||
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play | iOS & Android, works offline |
Payments & Money
| Comparison point | | ServCraft |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | Not advertised | |
| QuickBooks sync | Full Throttle ($149/mo) | Yes, plus Sage and Xero |
| Price book | Material and item pricing | |
| Customer tipping | Not advertised |
Marketing & Growth
| Comparison point | | ServCraft |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | Not advertised |
| SMS blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Email blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Automated marketing sequences | Full Throttle ($149/mo) | Not advertised |
| Google Ads tracking | Full Throttle ($149/mo) | Not advertised |
Where ServCraft goes deeper
| Comparison point | | ServCraft |
|---|---|---|
| Sage accounting sync | ||
| Inventory management | ||
| Multi-branch support | R999 per branch |
An honest comparison cuts both ways. If these are must-haves for your business today, ServCraft earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
ServCraft
- StandardR349/user/mo
Excl. VAT, up to 20 users
- CustomQuote-based
20+ users, API access, custom workflows
ServCraft prices in South African rand, per user, with metered extras: branches at R999 each, storage at R25/GB, and SMS at R0.29 per message. There are no contracts.
Last updated July 2026. ServCraft details are based on publicly available information; verify with ServCraft.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose ServCraft if…
- Your business operates in South Africa and you invoice in rand
- You need Sage accounting sync, which is the standard in the SA market
- You want local SA support and a product built for local trades like solar and security installs
- You need inventory and multi-branch management on a per-user plan
Choose Autopilot if…
- You run a home service business in the US or Canada
- You want your business phone, texting, and an AI receptionist inside the same app as your jobs
- You want clear team limits of 1, 5, or 10 members across the $49, $99, and $149 plans
- You want built-in marketing: review requests, SMS and email blasts, and automated follow-up
Switching from ServCraft takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of ServCraft as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your ServCraft account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs ServCraft: your questions
The things owners actually ask before they switch.
Try the ServCraft alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
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ServCraft is a trademark of ServCraft. Autopilot is not affiliated with, sponsored by, or endorsed by ServCraft. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.