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Autopilot vs Zuper
Zuper is configurable, API-first software built for tech-forward operations running 20 to 500 techs, sold per user on annual contracts. Autopilot is built for the crew of 1 to 15 that wants to sign up today at a flat published price with the phone and AI receptionist already inside.
The Zuper alternative built for small crews
The numbers that decide it, side by side.
| Comparison point |  |  Zuper |
|---|---|---|
| Starting price | $49/mo flat | Quote-based; ~$50-120/user/mo reported |
| Team members included | 1, 5, or 10 by plan | Priced per user |
| Free trial | 2 weeks, no card required | Not advertised; demo first |
| Onboarding fee | $0 | Not published |
| Contract | Month to month, cancel anytime | Annual contracts standard |
| AI receptionist | Full Throttle, $149/mo | Not advertised |
| Full business phone system | Full Throttle, $149/mo | Via integrations, not built in |
| Support | Human support chat, no ticket queue | Varies by plan |
Last updated July 2026. Zuper details are based on publicly available information; verify with Zuper.
Who is Zuper?
Zuper is a Seattle-based, venture-backed field service platform ($46 million raised, with Sequoia India among its investors) aimed at mid-size fleets and franchise operations. Its strengths are configurability and openness: work order management, scheduling and dispatch, checklists, an open API, and more than 60 integrations, so an ops team can wire it into an existing software stack.
Pricing is quote-based and per user, across Starter, Growth, and Enterprise style tiers. Third parties report figures roughly between $50 and $120 per user per month, with annual contracts standard. There is no free self-serve trial; the path in is a demo and a sales process.
That model fits a franchise system or a 50-tech fleet with an operations manager and an IT budget. A three-truck crew does not need an API-first platform, a per-user contract, or a sales cycle to get calls answered and jobs booked.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | Zuper |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | Not advertised |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | Via integrations |
| Call recording & transcripts | Full Throttle ($149/mo) | Via integrations |
| AI call summaries | Full Throttle ($149/mo) | Not advertised |
| Two-way business texting | Crew and Full Throttle | Via integrations |
Scheduling & Jobs
| Comparison point | | Zuper |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | ||
| Estimates & quotes | ||
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play |
Payments & Money
| Comparison point | | Zuper |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | Not advertised | |
| QuickBooks sync | Full Throttle ($149/mo) | |
| Price book | Not advertised | |
| Customer tipping | Not advertised |
Marketing & Growth
| Comparison point | | Zuper |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | Not advertised |
| SMS blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Email blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Automated marketing sequences | Full Throttle ($149/mo) | Workflow automations included |
| Google Ads tracking | Full Throttle ($149/mo) | Not advertised |
Where Zuper goes deeper
| Comparison point | | Zuper |
|---|---|---|
| Open API & 60+ integrations | ||
| Franchise / multi-location management | ||
| Asset & preventive maintenance tracking | Higher tiers |
An honest comparison cuts both ways. If these are must-haves for your business today, Zuper earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
Zuper
- StarterQuote-based
Per user, per month
- GrowthQuote-based
Adds routing and asset depth
- EnterpriseQuote-based
Custom dashboards, franchise features
Zuper does not publish pricing. Third parties report roughly $50 to $120 per user per month depending on tier, with annual contracts standard.
Last updated July 2026. Zuper details are based on publicly available information; verify with Zuper.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose Zuper if…
- You run a mid-size fleet (20 to 500 techs) or a franchise system with central operations
- You have an existing software stack and need an open API with 60+ integrations
- You need asset management and preventive maintenance workflows
- You have an ops or IT team to configure and administer the platform
Choose Autopilot if…
- You run a crew of 1 to 15 and want working software this week, not an implementation
- You want a flat published price instead of per-user quotes on an annual contract
- You want the phone, texting, and AI receptionist built in rather than integrated
- You want marketing and review tools included instead of connecting separate products
Switching from Zuper takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of Zuper as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your Zuper account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs Zuper: your questions
The things owners actually ask before they switch.
Try the Zuper alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
More comparisons
Zuper is a trademark of Zuper Inc. Autopilot is not affiliated with, sponsored by, or endorsed by Zuper Inc. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.