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Autopilot vs NOSO Labs
NOSO Labs builds AI agents that follow up on unsold estimates and take paperwork off your technicians, riding on top of whatever CRM you already run. Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
The NOSO Labs alternative built for small service crews
The numbers that decide it, side by side.
| Comparison point |  |  NOSO Labs |
|---|---|---|
| Starting price | $49/mo flat | Not published, access by request |
| Team members included | 1, 5, or 10 by plan | Not published |
| Free trial | 2 weeks, no card required | Not advertised |
| Onboarding fee | $0 | Not published |
| Contract | Month to month, cancel anytime | Not published |
| AI receptionist | Full Throttle, $149/mo | No, agents chase estimates instead |
| Full business phone system | Full Throttle, $149/mo | No, works over text |
| Support | Human support chat, no ticket queue | Not published |
Last updated July 2026. NOSO Labs details are based on publicly available information; verify with NOSO Labs.
Who is NOSO Labs?
NOSO Labs is a Y Combinator Summer 2025 startup founded by Winston Chi, a second-time founder whose last company was acquired by GrubMarket, and Alex Xi, who led AI work at ByteDance and Meta. Its pitch is AI agents for field technicians: automatically following up on unsold estimates and turning them into booked revenue, plus diagnostics help and proposal generation backed by a large library of equipment manuals, starting with HVAC and expanding into pest control, plumbing, and electrical.
The product works over text, so technicians do not need to learn a new app, and it plugs into your existing CRM or ERP. NOSO claims its agents handle about 95 percent of the follow-up work with the rest escalated to your office, and it carries SOC 2 Type I and II compliance, which is unusual polish for a company this young.
It is not field service software. There is no scheduling board, no invoicing, no customer database of its own; it needs your existing system underneath. Pricing is not published and access is by request. For a shop already on a big FSM with a pile of aging unsold estimates, that can be a sharp tool. A small crew looking for its first real system needs something else.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Against NOSO Labs, the honest framing is layer versus platform: NOSO automates follow-up on top of the CRM you already pay for, while Autopilot is the CRM, with automated follow-up sequences, the phone, and an AI receptionist already inside.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | NOSO Labs |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | No, follow-up agents, not inbound calls |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | |
| Call recording & transcripts | Full Throttle ($149/mo) | Not advertised |
| AI call summaries | Full Throttle ($149/mo) | Not advertised |
| Two-way business texting | Crew and Full Throttle | Texts techs and customers for follow-ups |
Scheduling & Jobs
| Comparison point | | NOSO Labs |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | ||
| Estimates & quotes | Follows up on estimates in your CRM | |
| Client & lead management | No, requires your existing CRM/ERP | |
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play | iOS app available |
Payments & Money
| Comparison point | | NOSO Labs |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | ||
| QuickBooks sync | Full Throttle ($149/mo) | Not advertised |
| Price book | ||
| Customer tipping |
Marketing & Growth
| Comparison point | | NOSO Labs |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | Not advertised |
| SMS blast campaigns | Full Throttle ($149/mo) | |
| Email blast campaigns | Full Throttle ($149/mo) | |
| Automated marketing sequences | Full Throttle ($149/mo) | Automated estimate follow-ups |
| Google Ads tracking | Full Throttle ($149/mo) |
Where NOSO Labs goes deeper
| Comparison point | | NOSO Labs |
|---|---|---|
| AI diagnostics help for technicians | ||
| Equipment manual library for techs | ||
| SOC 2 Type I & II compliance | Not published |
An honest comparison cuts both ways. If these are must-haves for your business today, NOSO Labs earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
NOSO Labs
- CustomQuote-based
No published pricing; request access
NOSO Labs does not publish pricing. Whatever it costs comes on top of the CRM or ERP you already run, since NOSO's agents work inside your existing system rather than replacing it.
Last updated July 2026. NOSO Labs details are based on publicly available information; verify with NOSO Labs.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose NOSO Labs if…
- You already run ServiceTitan or another big FSM and just want unsold estimates chased automatically
- Your techs need AI help diagnosing equipment and writing proposals in the field
- You run an HVAC, pest, plumbing, or electrical shop big enough to have a backlog of aging estimates
- SOC 2 compliance is a requirement from your commercial customers
Choose Autopilot if…
- You want one system that answers calls, books jobs, sends estimates, and follows up, not a layer on top of another subscription
- You want automated follow-up sequences included, along with review requests and SMS/email campaigns
- You want published flat pricing ($49/$99/$149) and a free 2-week trial instead of requesting access
- You want a proven crew app: 4.8 on the App Store, 4.9 on Google Play, 400+ businesses
Switching from NOSO Labs takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of NOSO Labs as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your NOSO Labs account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs NOSO Labs: your questions
The things owners actually ask before they switch.
Try the NOSO Labs alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
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NOSO Labs is a trademark of NOSO Labs. Autopilot is not affiliated with, sponsored by, or endorsed by NOSO Labs. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.