Autopilot vs ServiceTitan

ServiceTitan is the biggest name in field service software, a publicly traded company (NASDAQ: TTAN) doing nearly a billion dollars a year in revenue across roughly 10,800 customers. It is a true enterprise platform: CRM, dispatch, price book, payroll, job costing, marketing attribution, and its Titan Intelligence AI layer, all deeply integrated, with an app marketplace of 140+ integrations.

That power is priced and packaged for large operations. Pricing is quote-based and per technician, with third parties reporting roughly $245 to $500 per tech per month, onboarding fees that commonly run into the thousands, annual contracts, and an implementation measured in months, not days. ServiceTitan itself targets established HVAC, plumbing, electrical, and commercial businesses, and most of its customers have office staff dedicated to running the system.

If you run 50 techs across three locations, ServiceTitan is a serious contender and arguably the default choice. If you run a two-truck crew, you would be paying enterprise prices for software you will use ten percent of.

Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.

It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.

Against ServiceTitan, the pitch is simple: the parts a small crew actually uses, without the per-tech pricing, the onboarding invoice, or the six-month setup.