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Autopilot vs Workiz
Workiz is the closest of the big three to what Autopilot does: field service software with phones and AI answering attached. The difference is the bill. Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
The Workiz alternative built for small crews
The numbers that decide it, side by side.
| Comparison point |  |  Workiz |
|---|---|---|
| Starting price | $49/mo flat | Quote-based; third parties report ~$225+/mo |
| Team members included | 1, 5, or 10 by plan | First 5 users included; extras $55-65/mo |
| Free trial | 2 weeks, no card required | 7 days, no card required |
| Onboarding fee | $0 | Not published |
| Contract | Month to month, cancel anytime | Monthly or annual; annual discounts |
| AI receptionist | Full Throttle, $149/mo | Genius Answering add-on, ~$200/mo reported |
| Full business phone system | Full Throttle, $149/mo | Add-on, sold separately (~$100/mo reported) |
| Support | Human support chat, no ticket queue | Varies by plan; priority on higher tiers |
Last updated July 2026. Workiz details are based on publicly available information; verify with Workiz.
Who is Workiz?
Workiz is a venture-backed field service platform ($60 million raised) claiming over 120,000 pros, with deep roots in locksmith, junk removal, and appliance repair. Its calling card is communications: it pioneered putting a phone system and call tracking inside an FSM, and it now sells Genius AI answering, an AI agent that picks up calls. It also has an open API.
Pricing has moved upmarket. The published plans, Standard, Pro, and Ultimate, all require you to request pricing, with the first five users included and extra users at roughly $55 to $65 a month. Third parties report plan prices in the range of $225 to $325 a month. The phone system is sold separately (reported around $100 a month), and Genius AI answering is reported at about $200 a month on top of a phone plan. The free trial is 7 days.
If you run a mid-size dispatch operation in one of Workiz's heritage trades, it is a capable platform. Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | Workiz |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | Add-on, ~$200/mo reported |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | Add-on, sold separately |
| Call recording & transcripts | Full Throttle ($149/mo) | With phone add-on |
| AI call summaries | Full Throttle ($149/mo) | With Genius add-on |
| Two-way business texting | Crew and Full Throttle |
Scheduling & Jobs
| Comparison point | | Workiz |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | ||
| Estimates & quotes | ||
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play |
Payments & Money
| Comparison point | | Workiz |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | Card readers; Tap to Pay not advertised | |
| QuickBooks sync | Full Throttle ($149/mo) | |
| Price book | Not advertised | |
| Customer tipping | Not advertised |
Marketing & Growth
| Comparison point | | Workiz |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | Not advertised |
| SMS blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Email blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Automated marketing sequences | Full Throttle ($149/mo) | Automations included |
| Google Ads tracking | Full Throttle ($149/mo) | Call tracking with phone add-on |
Where Workiz goes deeper
| Comparison point | | Workiz |
|---|---|---|
| Open API | ||
| Locksmith & appliance-repair workflows | General home services | |
| Ad-source call tracking numbers | With phone add-on |
An honest comparison cuts both ways. If these are must-haves for your business today, Workiz earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
Workiz
- StandardQuote-based
First 5 users; extras $55/mo annual
- ProQuote-based
First 5 users; extras $65/mo annual
- UltimateQuote-based
Multi-location and franchise teams
Workiz no longer publishes plan prices; third parties report roughly $225 to $325 a month depending on tier. The phone system (reported ~$100/mo) and Genius AI answering (reported ~$200/mo, requires a phone plan) are sold separately.
Last updated July 2026. Workiz details are based on publicly available information; verify with Workiz.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose Workiz if…
- You run a locksmith, appliance repair, or dispatch-heavy operation built around Workiz's heritage workflows
- You want ad-source call tracking numbers to measure which campaigns make the phone ring
- You need an open API to connect custom tools
- You have the volume to justify a full comms stack priced as separate products
Choose Autopilot if…
- You want the phone system included instead of paying a separate monthly fee for it
- You want the full phone system, AI receptionist, QuickBooks, GPS, and marketing on the published $149 Full Throttle plan
- You want published prices you can check on a pricing page, not a sales call
- You want marketing, review requests, and SMS campaigns built into the base plan
Switching from Workiz takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of Workiz as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your Workiz account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
Workiz exports clients and jobs as CSVs from its reports, and our onboarding team handles the import for free.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs Workiz: your questions
The things owners actually ask before they switch.
Try the Workiz alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
More comparisons
Workiz is a trademark of Workiz Inc. Autopilot is not affiliated with, sponsored by, or endorsed by Workiz Inc. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.